All Endeavors for the Craftsmanship

    The Hong Kong-Zhuhai-Macao Bridge—the first world-class cross-sea bridge in connection of Guangdong, Hong Kong and Macao, is called as one of the “Seven Wonders of the World” by The Guardian and creates six records in the world.

    It is collected numerous domestic and overseas advanced equipment here, and craftsmen have become just like professional technical experts of all sub-projects instead of “blacksmith” in the conventional sense. However, even if the production line becomes more and more automated, the automation equipment can do nothing without ingenuity.

    Far East Cable Co., Ltd., the subordinate company of Far East Smarter Energy Co., Ltd. (Smarter Energy for short, Stock Code: 600869), provides Intelligent Transportation cable for overall application in relevant equipment mentioned in traffic engineering CA02 contract section of Hong Kong-Zhuhai-Macao Bridge main construction, which involved illumination, power supply and distribution as well as comprehensive center for chargeable communication.

     Ask Me Anything, Promise You Everything

    “Ask Me Anything, Promise You Everything, First Inquiry Responsibility” is the service tenet of FESE technical service team. As a significant force of service marketing, this team was divides into eight batches successively. More than ten engineers were present at Hong Kong-Zhuhai-Macao Bridge traffic engineering field, and gave comprehensive assistance to China Railway Electrification Bureau Group Co., Ltd. in completing the selection, construction, installation and debugging. Each one of them is an expert of cable technology and a generalist who could be entrusted with an important post.

Far East Cable Technical Engineers of Hong Kong-Zhuhai-Macao Bridge Project (From left: Shen Changchun, Wu Qingfeng, Xia Yonghui)

    On March 5, Wu Qingfeng, the director assistant of FESE technical service department came to the Hong Kong-Zhuhai-Macao Bridge construction field for the third time. He led Xia Yonghui, the engineer in charge, and Shen Changchun, the deputy engineer in charge to do the final testing and debugging for traffic engineering equipment installation of Hong Kong-Zhuhai-Macao Bridge.

    We saw another scene of super engineering via them.

Technical Service Engineers Are Stepping on the Overhead Ladder with Testing Equipment

    On March 5, Wu Qingfeng et al. arrived at Zhuhai at 23:00, and hurried to the Hong Kong-Zhuhai-Macao Bridge construction field. The electrical equipment of main traffic engineering bridge section was placed on piers or inside box girders. They tested back and forth with decades kilograms testing equipment in the day and walked over ten kilometers; in the night, they got back to rooms for sorting data and setting out testing scheme Xia Yonghui said, “ Today must borrow nothing to tomorrow, or we cannot even have a good sleep. Work the customer needs out is what we should do.” For all testing and debugging of each stage, they responded patiently to customers’ demands.

    All Endeavors for Perfection

    “The finest diamond must be cut.” In the presence of every last elaboration feedback in construction field, they treated patiently like raw jades. How they treat technology is an incisive and vivid reveal of craftsmanship thinking and philosophy. In their eyes, there is nothing but excellence for details, fastidiousness for manufacturing and diligently pursuing for perfection.

    “Make perfection more perfect!” The clangorous slogan constantly reminds every technical engineer of testing and debugging cable lines according to this standard. Wu Wingfeng said, “The principal of our technical service is satisfying customers.” This simple but meaningful sentence was interiorized in to hearts.

Far East Cable Layout of Hong Kong-Zhuhai-Macao Bridge Traffic Engineering Project

    On March 20, the sample section of Hong Kong-Zhuhai-Macao Bridge Traffic Engineering Project under standard of CA02 was equipped successfully. The overall length of 400 meters was equipped with power supply and distribution system, lighting of bridge, water supply, communication, internal illumination of box girders, changeable-message sign of monitoring system and all kinds of interaction equipment. The completion of sample section was the sign of comprehensive construction of Hong Kong-Zhuhai-Macao Bridge Traffic Engineering equipment installation.

“Welcome to Hong Kong-Zhuhai-Macao Bridge” on the Portal Frame Information Editable Billboard

    Hong Kong-Zhuhai-Macao Bridge project is just an epitome of technical service. Actually, technical service engineers is everywhere in fields of cable installation, first production line of Far East plant and specific items’ technical service. If the cable is one by one manufactured in production line, then after-sales technical service department needs to know very well of every details from beginning to end. Because they are direct to customers indeed.

    It means that engineers of technical service department not only need professional technical expertise, good attainments, hard drive, but also need to face different global clients during the Far East Cable global marketing. The gold medal five star after-sales service involves nice attitude for customers, answers for all technical problems, solutions for customers’ puzzles, satisfaction of customers. In other words, an overall top-ranking level from products quality to after-sales service deserves the gold medal five star after-sales service.